Solent Water is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and disclose your personal information in compliance with the General Data Protection Regulation (GDPR).
Solent Water may collect and process
This includes any information relating to an identified or identifiable natural person
- Data Privacy: We adhere to data privacy regulations (e.g., GDPR, CCPA) by providing features for data subject requests, consent management, and data anonymization.
- Contact Data: Name, Billing address, delivery address, email address, phone number.
- Profile Data: Purchases or orders made by you. Payments are process directly by Stripe. We don't collect or store any payment information.
Refere to Stripe Compliance and privacy policy for more information: Stripe Privacy Policy
- We collect this data through direct interactions (e.g., forms), automated technologies (e.g., cookies), and third parties (e.g., analytics providers).
Your Rigths: Under GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of your personal data.
- Erasure: Request deletion of your personal data.
- Restrict Processing: Request restriction of processing your personal data.
- Data Portability: Request transfer of your personal data.
- Object to Processing: Object to processing of your personal data.
- Withdraw Consent: Withdraw your consent at any time.
Lawful Basis for Processing: We process your personal data under the following lawful bases:
- Contract: To fulfill our contractual obligations to you (e.g., processing your orders).
- Consent: Where you have given your consent (e.g., for marketing communications).
- Legitimate Interests: To pursue our legitimate business interests (e.g., improving our services, preventing fraud), provided your interests and fundamental rights do not override those interests.
- Legal Obligation: To comply with our legal obligations (e.g., tax laws, consumer protection laws).
Data Sharing: We may share your personal information with:
- Service providers: Payment processors, delivery services, IT support
- Legal authorities: When required by law or to protect our rights.
Cookies:
- We will retain your data only for as long as necessary for the purposes outlined in this policy and to comply with legal obligations.
Data Retention
- We use cookies and similar technologies. You can manage cookie preferences through your browser settings.
Changes to this Policy
- We may update this policy periodically. Changes will be posted on our website.
Contact Us
- Unit 9 Netley Marsh Workshops Ringwood Rd Southampton, SO40 7GY United Kingdom
- hello@solentwater.com
- 023 8086 7154